Again, Patience is your greatest attribute here. Repair crews work to restore power to the facilities that serve the
greatest number of affected customers first. Crews focus on facilities that provide essential services to your community, such as hospitals,
police, fire stations and television or radio stations. Once major repairs have been made, work begins to restore smaller groups and
individual customers. Priorities are not established by where your home is located geographically, your payment history or how often you
A portable generator can help restore your life to normal during emergencies, but its safe use requires care and planning. The following
tips—and a thorough reading of the generator's instructions—can help avoid dangerous situations.
- Always Run Portable Generators Outside the House. Never run generators inside your home, or in a garage, and keep
them away from open windows—including your neighbors—so that deadly exhaust from your generator does not enter your home!
- Never Attempt to Connect a Generator Directly to Your Home's Wiring. Power from the generator will "back feed" into
utility lines with the potential to severely injure you, a neighbor or a utility crew working to restore service. Instead, plug appliances
directly into the generator's outlet.
- Use a Heavy-Duty Extension Cord rated for outdoor use to place the generator safely outdoors.
- Follow the Manufacturer's Recommendations for grounding the generator.
- Be Considerate of Your Neighbors! Generators generate noise in addition to electricity. Before you decide to run
your generator throughout the night, remember your neighbors need their sleep too!